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If the Website allows subscription to the HIDDEN HOTELS Newsletter, you will be required to provide a valid email address in order to receive informational or promotional communications associated with this service.<\/p>
The information provided will be stored in a database managed by HIDDEN HOTELS and will remain registered as long as the interested party does not request cancellation or, where applicable, as long as HIDDEN HOTELS continues to issue this type of communication.<\/p>
The legal basis for processing these data is the express consent given by the user by checking the box provided for this purpose in the subscription form.<\/p>
The data provided will be processed exclusively to manage the sending of the requested Newsletter and will not be used for other purposes without your prior consent.<\/p>
The user may revoke the consent granted at any time by contacting HIDDEN HOTELS through the means indicated in this Privacy Policy. Likewise, all communications will include a link or electronic address allowing unsubscribing in a simple and free manner.<\/p>
If you belong to any of the following groups, please consult the detailed information below<\/p>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 +WEB OR EMAIL CONTACTS<\/strong><\/p>For what purposes will we process your personal data?<\/strong><\/p>- To respond to your inquiries, requests, or applications.<\/li>
- To manage the requested service, answer your request, or process your request.<\/li>
- To send commercial or event-related information by electronic means, provided that express authorization exists.<\/li>
- Commercial or event information by electronic means, subject to express authorisation.<\/li><\/ul>
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What is the legal basis for processing your data?<\/strong><\/p>The acceptance and consent of the data subject. In cases where completing a form and clicking the \u201csubmit\u201d button is required, doing so necessarily implies that the user has been informed of and has expressly consented to the content of the clause attached to the form or to acceptance of the Privacy Policy.<\/p>
All our forms include a verification box with the following wording in order to submit the information:\n\u201c\u2610 I have read and accept the Privacy Policy.\u201d<\/p>
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\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 + CLIENTS\/GUEST<\/strong> \/ HOSPITALITY<\/strong><\/p>For what purposes will we process your personal data?<\/strong><\/p>We will process your personal data to manage all operations necessary in relation to the reservation, contracting, and enjoyment of accommodation services offered by the various companies of the HIDDEN HOTELS group.<\/p>
Specific purposes include:<\/p>
- Preparing quotations and monitoring them through communications between both parties.<\/li>
- Managing the reservation, including prior processing, confirmation, modification, or cancellation.<\/li>
- Providing accommodation services and associated services during your stay.<\/li>
- Communicating with you by electronic means regarding your request, reservation, incidents, or any aspect related to the contracted services.<\/li>
- Sending commercial information, promotions, or offers related to HIDDEN HOTELS, provided that you have given express authorization.<\/li>
- Administrative, accounting, and tax management related to the services provided.<\/li>
- Carrying out financial transactions and managing charges and payments.<\/li>
- Compliance with legal obligations applicable to the hotel sector, including those relating to guest registration and public security regulations.<\/li>
- Managing internal controls, audits, claims, fraud prevention, and recovery of outstanding amounts, when necessary.<\/li>
- Conducting satisfaction surveys or actions aimed at evaluating service quality, based on the legitimate interest of improving our offering and customer experience.<\/li><\/ul>
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What is the legal basis for processing your data?<\/strong><\/p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The legal basis for processing your personal data is the performance of a contract or the application of pre-contractual measures at the request of the data subject, where the data are necessary for managing quotations, requests, reservations, accommodation, and associated services. Certain obligations arising from tax, accounting, public security, or hotel sector regulations are based on compliance with legal obligations. The sending of commercial communications is based on your express consent. Certain internal control actions, fraud prevention, and quality improvement may be based on the legitimate interest of the Data Controller, within the limits established by Article 6.1(f) of the GDPR.<\/p>
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 + SUPPLIERS.<\/strong><\/p>For what purposes will we process your personal data?<\/strong><\/p>We will process the personal data of suppliers and collaborators in order to properly manage the commercial or professional relationship that links them with the different companies of the HIDDEN HOTELS group.<\/p>
\u00a0Specific purposes include:<\/p>
- Maintaining communications related to requests, proposals, offers, or exchanges of information necessary for the provision of services.<\/li>
- Sending information by electronic means related to your request or to the existing contractual relationship.<\/li>
- Sending commercial or event-related information only where express authorization exists.<\/li>
- Managing administrative, communication, and logistical services necessary for the contracting, provision, and control of the supplied services or products.<\/li>
- Carrying out the corresponding financial transactions, including payments, collections, and reconciliations.<\/li>
- Managing invoicing, accounting, and compliance with applicable tax or fiscal obligations.<\/li>
- Carrying out control procedures, internal audits, quality verification, fraud prevention, or recovery of outstanding amounts, when necessary for the proper execution of the contractual relationship.<\/li><\/ul>
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What is the legal basis for processing your data?<\/strong><\/p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The legal basis for processing supplier data is the performance of a contract or the application of pre-contractual measures related to the provision of services or supply of products. In the absence of a contractual relationship, the legal basis may derive from the data subject\u2019s consent when they contact us through any channel. Certain processing operations linked to tax, accounting, or legal obligations are based on compliance with legal obligations. Commercial communications will be sent only where express consent exists.<\/p>
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 + SOCIAL MEDIA CONTACTS<\/strong><\/p>For what purposes will we process your personal data?<\/strong><\/p>When you interact with us through our official social media accounts, the data you provide will be processed for the following purposes: responding to your inquiries, requests, or applications; managing the requested service; responding to or processing your request; interacting with you; and building a community of followers and individuals interested in HIDDEN HOTELS.<\/p>
What is the legal basis for processing your data?<\/strong><\/p>The legal basis for such processing is your acceptance of the relationship with us within the environment of the corresponding social network, and the processing will be carried out in accordance with the privacy policies of those platforms (for example: Facebook, Instagram, Twitter, LinkedIn, WhatsApp, or others we may use).<\/p>
How long will we keep personal data?<\/strong><\/p>Personal data will be processed as long as you maintain a relationship with us (for example, by following us, liking our content, or similar actions). The deletion, rectification, or restriction of your data or the visibility of your interactions will depend on the privacy settings of your profile on the social network itself, not on us.<\/p>
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\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 + VIDEO SURVEILLANCE<\/strong><\/p>For what purposes will we process your personal data?<\/strong><\/p>We will process images captured by video surveillance systems installed at our facilities for the purpose of ensuring the security of persons, property, and access. Where applicable, such images may also be used for internal activity and staff monitoring, within the limits established by labor regulations. The images may be made available to law enforcement authorities or courts and tribunals where necessary for the exercise of legitimate actions.<\/p>
What is the legal basis for processing your data?<\/strong><\/p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The legal basis for processing is the legitimate interest of the Data Controller, in accordance with Article 6.1(f) of the GDPR and the provisions of Article 22 of Organic Law 3\/2018. Images will be retained for a maximum period of one month, unless they must be retained to evidence acts affecting the integrity of persons, property, or facilities, or where a police or judicial proceeding is ongoing.<\/p>
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+ JOB APPLICANTS<\/strong><\/p>For what purposes will we process your personal data?<\/strong><\/p>We will process the personal data included in your r\u00e9sum\u00e9 or provided during the recruitment process for the following purposes:<\/p>
- Organizing and managing current or future recruitment processes for hiring staff within the different companies of the HIDDEN HOTELS group.<\/li>
- Evaluating your application and assessing whether your profile matches the offered position.<\/li>
- Contacting you to arrange interviews or assessments related to the recruitment process.<\/li>
- If you give your express consent, communicating your application to other group companies or collaborating entities, solely for the purpose of facilitating your entry into the labor market.<\/li><\/ul>
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What is the legal basis for processing your data?<\/strong><\/p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The legal basis for processing your personal data is the consent you provide by submitting your r\u00e9sum\u00e9 or participating in recruitment processes. Certain data may also be processed in application of pre-contractual measures related to the potential execution of an employment contract.<\/p>
How long will we keep personal data?<\/strong><\/p>R\u00e9sum\u00e9s will be retained for a maximum period of one year from receipt. After this period, if no recruitment process has been initiated with you, the data will be securely deleted, unless you have expressly authorized their retention for an additional period or there is an active recruitment process requiring longer retention.<\/p>
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\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 + HR<\/strong><\/p>For what purposes will we process your personal data?<\/strong><\/p>We will process employees\u2019 personal data in order to properly manage the employment relationship and the employee\u2019s personnel file. This includes:<\/p>
- Administrative, labor, and contractual management derived from the employment relationship.<\/li>
- Completion of all administrative, tax, accounting, and Social Security procedures necessary to comply with legal and contractual obligations.<\/li>
- Management of salary payments, remuneration, and employee benefits through the corresponding financial institution.<\/li>
- Management of time control and working hours registration through the enabled systems (card, personal code, platform, employee portal, or biometric system, only where legally and technically permissible).<\/li>
- Management of group insurance policies, additional coverage, or pension plans in which the employee may be included.<\/li>
- Management of staff training, whether mandatory, subsidized, or non-subsidized.<\/li>
- Management of actions related to occupational risk prevention, health surveillance, and regulatory compliance.<\/li>
- Management of incidents, leave, absences, disciplinary actions, or any other action derived from the employment relationship.<\/li>
- Conducting internal audits, quality controls, or internal procedures necessary to ensure the proper functioning of the human resources area and the group.<\/li><\/ul>
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What is the legal basis for processing your data?<\/strong><\/p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The legal bases that legitimize the processing are:<\/p>
- Compliance with legal obligations applicable to the employer, including labor, Social Security, occupational risk prevention, tax, and accounting regulations (Article 6.1(c) GDPR).<\/li>
- Compliance with legal obligations applicable to the employer, including those derived from labour, social security, occupational risk prevention, tax and accounting regulations (art. 6.1.c) GDPR).<\/li>
- Employee consent only for processing operations not covered by the employment relationship or a legal obligation, such as certain voluntary training actions or optional social benefits (Article 6.1(a) GDPR).<\/li>
- Legitimate interest of the employer, in cases such as internal controls, audits, or actions necessary for fraud prevention or proper organizational functioning (Article 6.1(f) GDPR), always within the limits provided by law.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t