Gran Hotel Inglés: Tripadvisor Travellers' Choice 2020 Award Winner
From Gran Hotel Inglés 5 stars Madrid we have wonderful news that we would like to share with you: we have been awarded in the Travellers' Choice Best of the Best awards by Tripadvisor. We couldn't wait to share our joy with our visitors as they are the ones who have helped us with their comments and reviews to be part once again of this unique selection elaborated by the renowned travel website Tripadvisor.

The annual awards that reflect the "best of the best".
This recognition is the highest honour awarded by Tripadvisor, as they state on their website, it is an annual award that reflects "the best of the best" in the travel industry. With its Travellers' Choice awards, Tripadvisor identifies those hotels, accommodations and destinations that are among the 1% best rated. A ranking based on the opinions and reviews of thousands of travellers from all over the world.
Thanks to the high level of satisfaction of the guests who have chosen to share their experience at Gran Hotel Inglés, we have achieved an outstanding position in the Travelers' Choice 2020 award for "Customer Service". This recognition means a lot to our boutique hotel as it is proof that we are achieving our goal: to offer the best personal and exclusive service so that our visitors can live a unique experience.
Best customer service, a recognition that defines us
Gran Hotel Inglés has the honour of being included in the ranking of the 25 hotels with the best customer service in Spain. Among the reviews collected by Tripadvisor, our visitors highlight our "fantastic, unpretentious breakfasts" and how "the hotel staff from the manager to the rest of the team make the place wonderful".