Concierge service
Team up with Llaves de Oro for tailor-made experiences
At Gran Hotel Inglés, the Concierge
service is not just assistance
It is a constant, expert and silent accompaniment that transforms your stay into a collection of unforgettable moments.
International recognition
A daily commitment
Our concierge service at Gran Hotel Inglés, a 5-star hotel in Madrid, has been distinguished with the prestigious Les Clefs d’Or España distinction, the international insignia that only the best professionals in the world possess. This recognition endorses a unique way of understanding hospitality: with excellence and confidentiality. Because for us, taking care of each guest is an art that is cultivated in every gesture, every detail, and in every experience designed to suit them.
Pet-friendly hotel in Madrid with exclusive services for pets
At Gran Hotel Inglés, your furry companion is also welcome.
We offer dog-friendly routes through the centre of Madrid, terrace recommendations, and grooming services.
From special amenities to personalised photo sessions, your pet also has a privileged place here.
Tailor-made plans in Madrid with the concierge team at Gran Hotel Inglés
Because you are not looking for just any plan, you are looking for a unique experience in Madrid. Our concierge team is ready to design personalised experiences in Madrid that are far from conventional and close to unforgettable.
From a wine tasting in Madrid to a haute cuisine dinner or a private visit to Toledo, each proposal is designed to connect with your way of feeling and discovering.
At Gran Hotel Inglés, the most exclusive hotel in Madrid, every tailor-made plan is a way of creating memories. All you have to do is tell us what you want, and we will design the perfect experience for you.
A collection of unique hotels, authentic hidden gems that pay tribute to their historical heritage, offering an exceptional luxury experience.
