{"id":407,"date":"2025-09-10T17:25:02","date_gmt":"2025-09-10T15:25:02","guid":{"rendered":"https:\/\/hiddenhotels.com\/posada-terra-santa\/politica-de-privacidad\/"},"modified":"2025-09-11T10:57:06","modified_gmt":"2025-09-11T08:57:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hiddenhotels.com\/posada-terra-santa\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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LAST UPDATED: 15\/03\/2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The Privacy Policy forms part of the General Terms and Conditions governing the Website.\u00a0<\/span>www.posadaterrasanta.com<\/span><\/a>,<\/span>\u00a0together with the Cookies Policy and the Legal Notice.\u00a0<\/span>\u00a0<\/span><\/p>

HIDDEN AWAY HOTELS SL<\/span><\/b>reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the Website. In the event that the user has registered on the website and accesses their account or profile, upon accessing the same, you will be informed in the event that there have been substantial changes in relation to the processing of your personal data.\u00a0<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Who is responsible for the processing of your data?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The data that is collected or that you voluntarily provide us with through the Website, whether by browsing it, as well as any data that you may provide us with in the contact forms, via email or by telephone, will be collected and processed by the Data Controller, whose data is indicated below:<\/span>\u00a0<\/span><\/p>

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HIDDEN AWAY HOTELS S.L CIF: B57676108<\/span>\u00a0<\/span><\/p>

Address: C\/ Echegaray, 8, 28014, Madrid<\/span>\u00a0<\/span><\/p>

POSADA TERRA SANTA<\/span>\u00a0<\/span><\/p>

C\/ de la Posada Terra Santa, 5, 07001, Palma de Mallorca, Illes Balears.<\/span>\u00a0<\/span><\/p>

Registered in the Mercantile Register of Palma de Mallorca, Volume 2433, Folio 106, Page 66229, insc. 1 dated 4 July 2013.\u00a0<\/span>\u00a0<\/span><\/p>

Contact at HIDDEN AWAY HOTELS S.L, for the protection of your personal information<\/span><\/b>\u00a0<\/span><\/p>

Tel:\u00a0<\/span>910 56 93 54<\/span>\u00a0<\/span><\/p>

Mail:\u00a0<\/span>lopd@hiddenhotels.com<\/span><\/a>\u00a0<\/span>\u00a0<\/span><\/p>

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If, for any reason, you wish to contact us on any matter relating to the processing of your personal data or privacy (with our Data Protection Officer), you may do so through any of the means indicated above.\u00a0<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What data do we collect through the website?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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By simply browsing the Website,\u00a0<\/span>HIDDEN AWAY HOTELS SL,<\/span><\/b>\u00a0collect information concerning:<\/span>\u00a0<\/span><\/p>

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- IP address.<\/span>\u00a0<\/span><\/p>

- Browser version.<\/span>\u00a0<\/span><\/p>

- Operating system.<\/span>\u00a0<\/span><\/p>

- Duration of the visit or browsing of the Website.<\/span>\u00a0<\/span><\/p>

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Such information is stored by Google Analytics, so we refer to Google's Privacy Policy, as Google collects and processes such information.\u00a0<\/span>http:\/\/www.google.com\/intl\/en\/policies\/privacy\/<\/span><\/a>\u00a0<\/span>\u00a0<\/span><\/p>

Similarly, the Website provides the utility of Google Maps, which may have access to your location, if you allow it to do so, in order to provide you with greater specificity about the distance and\/or paths to our headquarters. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and processing of such data.\u00a0<\/span>http:\/\/www.google.com\/intl\/en\/policies\/privacy\/<\/span><\/a>\u00a0<\/span>\u00a0<\/span><\/p>

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The information we handle will not be related to a specific user and will be stored in our databases for the purpose of statistical analysis, improvements to the website, our products and\/or services and to help us improve our business strategy. The data will not be communicated to third parties.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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User registration on the website\/ Submission of forms\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In order to access certain services, such as booking, the user must fill in a form. To do so, in the registration form, a series of personal data is requested. The data are necessary and obligatory to carry out such registration. If these fields are not provided, the registration will not be carried out.\u00a0<\/span>\u00a0<\/span><\/p>

In this case, the browsing data will be associated with the user's registration data, identifying the specific user browsing the Website.\u00a0<\/span>In this way, it will be possible to personalise the offer of products and\/or services that, in our opinion, best suits the user.<\/span>\u00a0<\/span><\/p>

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The registration data of each user will be entered into the databases of\u00a0<\/span>HIDDEN AWAY HOTELS SL<\/span><\/b>The information will be stored in our databases, together with the history of operations carried out by the same, and will be stored in the same as long as the registered user's account is not deleted. Once the account has been deleted, this information will be removed from our databases, and will be kept aside for the duration of the account.\u00a0<\/span>10 years those data relating to transactions carried out<\/span>The data will not be accessed or altered in order to comply with the legal deadlines in force. Data that is not linked to the transactions carried out will be kept unless you withdraw your consent, in which case it will be deleted immediately (always taking into account the legal deadlines).<\/span>\u00a0<\/span><\/p>

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The legal basis for the processing of your personal data is the performance of a contract between the parties.<\/span>\u00a0<\/span><\/p>

In relation to the sending of communications and promotions by electronic means and the response to requests for information, the legitimacy of the processing is the consent of the user.\u00a0<\/span>\u00a0<\/span><\/p>

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The purposes of the processing shall be the following:\u00a0<\/span>\u00a0<\/span><\/p>

  1. a) Manage your access to the Website.<\/span><\/li>
  2. b) To manage the purchase of the services made available to you through the Website.<\/span><\/li>
  3. c) Keep you informed of the processing and status of your requests, purchases and\/or bookings.<\/span><\/li>
  4. d) Respond to your request for information.<\/span><\/li>
  5. e)\u00a0<\/span>Manage all the utilities and\/or services offered by the platform to the user.<\/span><\/li><\/ol>

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    Thus, we inform you that you will be able to receive communications via email and\/or on your telephone, in order to inform you of possible incidents, errors, problems and\/or the status of your applications.\u00a0<\/span>\u00a0<\/span><\/p>

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    For the sending of commercial communications, the user's express consent will be requested at the time of registration. In this respect, the user may revoke the consent given by writing to\u00a0<\/span>HIDDEN AWAY HOTELS SL<\/span><\/b>by using the means indicated above. In any case, in each commercial communication, you will be given the opportunity to unsubscribe from receiving them, either by means of a link and\/or e-mail address.\u00a0<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Newsletter Sending<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    In the event that the Website allows the option of subscribing to the Newsletter of\u00a0<\/span>HIDDEN AWAY HOTELS SL<\/span><\/b>If you do not provide us with an e-mail address, you will need to provide us with an e-mail address to which it will be sent.<\/span>\u00a0<\/span><\/p>

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    Such information will be stored in a database of\u00a0<\/span>HIDDEN AWAY HOTELS SL<\/span><\/b>It will remain registered until the interested party requests its deregistration or, as the case may be, until it is terminated by\u00a0<\/span>HIDDEN AWAY HOTELS SL<\/span><\/b>\u00a0of sending it.\u00a0<\/span>\u00a0<\/span><\/p>

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    The legal basis for the processing of this personal data is the express consent given by all interested parties who subscribe to this service by ticking the box provided for this purpose.<\/span>\u00a0<\/span><\/p>

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    The data from e-mails will only be processed and stored for the purpose of managing the sending of the Newsletter by users who request it.\u00a0<\/span>\u00a0<\/span><\/p>

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    For the Newsletter to be sent, the user's express consent will be requested when registering for the Newsletter by ticking the box provided for this purpose. In this regard, the user may revoke the consent given by writing to\u00a0<\/span>HIDDEN AWAY HOTELS SL<\/span><\/b>by using the means indicated above. In any case, in each communication, you will be given the possibility to unsubscribe from receiving them, either by means of a link and\/or e-mail address.\u00a0<\/span>\u00a0<\/span><\/p>

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    If you are one of the following groups, please see the information below:<\/span>\u00a0<\/span><\/p>

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    + CONTACTS FROM THE WEB OR EMAIL<\/span><\/b>\u00a0<\/span><\/p>

    For what purposes will we process your personal data?<\/span><\/b>\u00a0<\/span><\/p>