TEAM
Our teams
make a difference
At Hidden Hotels, the excellence start by who the make possible: professionals that understand on art from care, value the small details y have has been formed inside from the more high standards from quality y protocol at each a from its areas y functions.
Who is behind hidden?
Receptionists,
concierges, sommeliers, waiters, waitresses,
cleaners, chefs...
They are architects of wellness, hosts of relaxation, masters of taste and above all "guardians of excellence". They are a great reason why you will always want to return to Hidden Hotels.
The excellence of the human touch is priceless
We believe in welcoming with a calm smile.
Concierge members of Les Clefs d'Or
Many of our acknowledgements come from those who choose us: our guests. At TripAdvisor, Booking or Traveller's Choice, Hidden Hotels has been recognised as one of the best boutique accommodation for a luxury getaway in Spain.
Our greatest recognition is the human impact
It is to see how our guests ask to be served by the same people again.
That is the measure of excellence.
A team that makes Hidden Hotels an unforgettable experience.
We are waiters who remember how you drink coffee.
Receptionists who recommend the perfect spot to discover a dreamy sunset.
Concierges who make magic without making noise.
And directors who lead from the detail.
Do you want to join Hidden Hotels?
Working at Hidden Hotels means growing up in a team that understands detail, values effort and knows that true hospitality changes lives, builds memories.
OUR VALUES
We know that experience is not only gained. It is also passed on.
The art of caring
Caring goes beyond service: it is presence, sensitivity and anticipation.
Invisible commitment
We are discreet. We are always there when you need us.
Continuous improvement
Every experience is an opportunity to improve in every detail.
Hidden Hotels is part of Les Clefs d'Or
Our team has been recognised with the prestigious Golden Keys - Les Clefs d'Or Spain, an award reserved only for elite concierges - This distinction, international in scope, represents a commitment to excellence in service, meticulous attention to detail and the ability to transform each stay into an unforgettable experience.
To be part of Les Clefs d'Or is to be part of an exclusive network of professionals who elevate hospitality to its highest expression. Thanks to our teams and the exceptional quality of our hotels, Gran Hotel Inglés, Posada Terra Santa and Seda Club have been awarded this honourable recognition.